Importance of a mobile app for your business
The much-hyped digital revolution impacted businesses more through smartphone apps than
any other avenue. Most importantly, these apps completely changed the way customers interact
with businesses and brands.
Thanks to smartphones and their ever-growing range of apps these days, customers expect everything
to be at their fingertips. Online companies and brick-and-mortar shops alike need these tools for
connecting people to improve their bottom line and business revenue.
If you still consider these new digital strategies preposterous, you are bound to experience a
slide in customer engagement and growth. If staying up on trends doesn’t motivate you, then expanding
your market and increasing revenue should.
Now, with a dedicated mobile app representing your business, you can keep your business on the top of their mind.
Here are some of the most important ways mobile apps can fuel business growth.
1. Reaching Customers Beyond Your Location
How many startups, in just a decade, became formidable global names? There are practically too
many for a quick count. A considerable portion of these small businesses took advantage of the
mobile revolution by offering handy apps to their customers for a better experience with shopping
and transactions.
From offering local delicacies to a global audience to better “value for money service” to
customers of faraway countries, mobile apps can play a pivotal role in reaching more customers
across locations and countries. Thanks to mobile apps, you no longer need to cater only local buyers.
You can build an even better brand presence in faraway places without the need to be concerned over local
competition.
Geo-location technologies like Geofencing, beacon, etc., paved the way for location-based marketing and
made it possible for marketers to engage customers contextually. And when it’s
time to expand your customer base, you no longer need to hunt in the dark. App analytics will guide you
toward finding your target users.
With a mobile app presence, you can keep constantly in touch with users on move. Mobile presence makes your
store readily available all the time at your audience’s fingertips.
2. Creating Brand Awareness and Boosting Traffic
A brand creates a lasting impression by staying in front of a customer’s eyes. Visibility is a major
component of branding, and mobile presence can play a significant role in this.
A popular mobile app can garner higher visibility than other digital avenues, because it continuously displays on the mobile screen.
Thanks to your app, your company’s logo will always be displayed on your customers’ devices.
Secondly, mobile apps can boost your website traffic to a great extent. When it comes to digital marketing and traffic boosting,
mobile presence (along with social media and SEO) is invincible.
Lastly, a fluid and user-friendly experience helps create a lasting impression and a good reputation for your business and brand.
Customer and peer reviews help garner opinions and news about the brand and create great brand consciousness.
3. Engaging Customers and Creating Loyal Users
Garnering organic traffic for your mobile website often seems like a grueling task that takes continuous involvement and considerable time.
However, an app does not depend upon chance traffic. It is downloaded and installed by the users consciously, and if found helpful,
it will attract steady attention and create loyal customers.
A mobile app with a great user experience stands, undoubtedly, ahead of all other digital strategies.
It is a native experience offering anywhere, anytime accessibility. With optimized device features,
mobile apps can now make user experience more enjoyable. Mobile payment technologies offered across
platforms make transactions convenient and full of fun. Geo-location technologies facilitate contextual
marketing and location-based messaging, leveraging more business opportunities.
Mobile apps and mobile websites now represent the most popular digital space with the highest customer engagement.
A large portion of digital time is spent on mobile apps, and this offers a huge opportunity for any
business to tap new customers and niche markets. As opportunities increase, business apps must offer a unique
user experience to create a lasting impression.